Privacy Policy

1. Information we collect

When you request a showing, contact an agent, or create an account, we may collect your name, phone or WhatsApp number, email address, budget, financing status and buying timeline, along with the details of the property you're interested in.

Agents who create an account also provide their name, username, email and professional contact details.

2. How we use your information

We use your information to connect your request with the real estate agent responsible for the property, coordinate showings, respond to your inquiries, and send you confirmations related to your request.

We do not sell your personal information to third parties.

3. Who we share it with

When you submit a showing request, your contact details are shared with the agent for that property so they can follow up with you directly.

We may also share information with providers that help us operate the platform (for example, email delivery and hosting services), who process it only on our instructions.

4. Legal basis and your rights

We process your data in accordance with applicable United States and Florida privacy laws. You have the right to access, correct, update or request deletion of your personal data.

To exercise these rights, write to us at the contact address below.

5. Data retention

We keep your information for as long as it's needed for the purposes described or while a relationship with an agent exists, and then delete or anonymize it as appropriate.

6. Cookies

We use strictly necessary cookies to keep you signed in, remember your preferred language, and make the site work. We don't use advertising cookies.

7. Contact

If you have questions about this policy or how your data is handled, contact us at hola@claveflow.example.